Returns & Exchanges

At TimeScape, we want you to be completely satisfied with your fashion investment, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether it is a fit issue or a change of heart, our dedicated team is here to ensure your exchange or refund is processed with precision and care.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original box with all tags attached and include the printed return authorization slip inside the package.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.